Last updated: 02-16-2025

Streamatrix (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and secure your personal information when you visit www.streamatrix.com (the “Website”) or register for an account. By using the Website, you consent to the practices described here.

1. Information We Collect
Account Registration: When you create an account, we collect your email address and hashed password. You may also provide optional profile data (e.g., display name).
Dashboard Data: When you save a dashboard, we collect the stream URLs (Kick, Twitch, YouTube, etc.) and generate a unique dashboard code for sharing.
Support Inquiries: If you contact us for support, we collect any personal information you include in your message or attachments.

2. Information Collected Automatically
Log Data: Our servers automatically record your IP address, browser type, operating system, referring/exit pages, timestamps, and pages/features you access.
Cookies and Similar Technologies: We use cookies and local storage to keep you logged in, remember your preferences (e.g., language, grid layout), and collect basic analytics (page views). You may disable cookies in your browser, but that could limit certain features.

3. How We Use Your Information
Provide and Improve Service: We use your data to manage your account, save and retrieve dashboards, and troubleshoot technical issues.
Personalization: We remember your display preferences (e.g., dark mode, grid size) to enhance your experience.
Communications: We send transactional emails (e.g., password resets) and, if you opt in, marketing communications (newsletters, product updates). You may unsubscribe at any time.
Analytics and Research: We analyze aggregated, anonymized data to understand usage patterns, identify errors, and optimize performance.

4. Sharing Your Information
Service Providers: We share data with trusted third parties (hosting, email, analytics) solely to operate and improve the Website. They are prohibited from using data for other purposes.
Third-Party Embeds: When you view a dashboard with embedded streams, third-party platforms (Kick, Twitch, YouTube) may collect data directly from your browser. Consult their privacy policies for details.
Legal Compliance: We may disclose information if required by law, to enforce our Terms, or to prevent fraud or illegal activity.

5. Your Choices and Rights
Access and Correction: You can log in at any time to update your email, change your password, or manage/delete your dashboards.
Account Deletion: You may delete your account via your profile settings. Deleting your account removes your email, password, and all dashboards. We may retain certain information as required by law or to prevent fraud, disassociated from your personal identifiers.
Opt-Out of Communications: You can unsubscribe from marketing emails by clicking “unsubscribe” in any email we send.

6. Data Security
We implement industry-standard security measures (encryption at rest, HTTPS/TLS in transit, hashed passwords) to protect your information.
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Children’s Privacy
The Website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will promptly delete it.

8. International Users
If you access Streamatrix from outside the Netherlands, your data will be transferred to and processed on servers located in the Netherlands or other jurisdictions where our service providers operate. By using the Service, you consent to this transfer in compliance with applicable data protection laws.

9. Changes to This Privacy Policy
We may update this policy from time to time. We will post a revised version with a new “Last updated” date. Significant changes will be communicated by email or via a notice on the Website before they take effect. Continued use after updates constitutes acceptance.

10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@streamatrix.com.